The Soundmask Blog

  • How does sound masking work?

    How does sound masking work?

    Sound masking works by adding a background sound to a space. This is usually because background sound levels are too low. A simple example of a masking sound is a radio or television. Indeed, some doctors offices use a radio to create speech privacy. The sound of the radio reduces the intelligibility of the speech.…

  • Enhancing Privacy for Hume City Council’s Maternal & Child Health Nurse Suites

    Enhancing Privacy for Hume City Council’s Maternal & Child Health Nurse Suites

    Providing essential support and health checks for new parents and their children, the Maternal & Child Health Nurse (MCHN) services at Hume City Council are a vital community resource. When the Council refurbished its MCHN suites at the Aitken Hill and Greenvale sites, the goal was to create a modern, high-quality environment for these sensitive consultations.…

  • The Biological Cost of Noise

    The Biological Cost of Noise

    Recent environmental health research published in Nature (2024) has provided a sobering look at a silent epidemic: the impact of chronic noise on the hypothalamic-pituitary-adrenal (HPA) axis. While the study focuses on urban stressors, the implications for the modern office are profound. Unmanaged sound isn’t just a distraction, it acts as a persistent biological stressor that triggers cortisol…

  • Why AI Sound Management Isn’t the Answer: The Case for a Static Acoustic Floor

    Why AI Sound Management Isn’t the Answer: The Case for a Static Acoustic Floor

    The rapid evolution of artificial intelligence has reached the world of acoustics. Industry discussions highlight a shift toward AI-powered sound management—systems that use sensors to detect spikes in office noise and adjust sound masking levels in real-time. On the surface, a system that “thinks” and reacts to a loud conversation or a ringing phone seems…

  • Luke Zoontjens interview

    Luke Zoontjens interview

    At Soundmask, we regularly spend time with acoustic consultants. They’re an interesting and talented bunch of engineers who often get taken for granted. So we’re starting an interview series to dig a little deeper into their world. Today, we’re interviewing Luke Zoontjens who works at SLR Consulting in Perth. Luke has provided engineering consulting services…

  • Acoustic privacy in hybrid offices

    Acoustic privacy in hybrid offices

    In the “old world” of office design, office managers relied on a hidden allies: the crowd and background sound like air conditioning. When a floor plate was consistently occupied at 80% or 90% capacity, and the aircon wasn’t attenuated, the environment generated its own sound masking. In these busy environments, your private conversation was shielded…

  • End user experience

    End user experience

    Optimising user experience is one of the most important factors in a sound masking installation. This is because achieving a comfortable acoustic environment is entirely dependent upon how the people working within that environment experience it. If workers feel they do not have control over acoustic stimuli that cause distraction, this can cause significant dissatisfaction…

  • Department of Justice: biophilic sound masking

    Department of Justice: biophilic sound masking

    Biophilic design, where nature is integrated into the office environment, is another imperative for the modern office space. Biophilic design is a design strategy that enhances employee well-being in the office environment. It may include physical plants within the office. But it can also include windows that look out onto trees or other greenery surrounding…

  • Alcoa: zoned sound masking

    Alcoa: zoned sound masking

    Responsive, landscaped floor plans integrate worker requirements for flexibility. This is generally achieved through zoning. Best practice interior design principles include the following recommendations:  Spaces need to be zoned in such way that do not clash in terms of tasks performed. The layout should be reconfigurable in at least some parts to allow zones to…

  • 360 Medico Legal: sound masking scalability

    360 Medico Legal: sound masking scalability

    While many clients have one specific space that needs masking, others require more flexibility. Indeed, scalability is increasingly important in a hybrid working environment where workers have the option of working from home all or part of the time. This flexibility may be required by large businesses scaling up, or small businesses using co-working spaces…

  • Activity-based office acoustics

    Activity-based office acoustics

    Open plan offices, including activity-based, agile offices, have a mixed reputation. There are many benefits. For example, the open plan office provides floorplan flexibility and collaboration, which is important to workers and employers alike. Agile offices are also cost effective. With an increasing number of employees working from home at least part of the time, the…

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